Before:Bitter Personality Differences
Now: Complementary Traits
Result: More Money for Everyone
&
A Family that can have Holiday Dinner Again
Founder: Entrepreneur, Wife & Mother
The craftsman: Husband & Father
Manager: The Son
Then:
I first met them because the founder felt she could not leave the place of business to develop new business because the employees were like children. The husband was not much help in this particular regard because he worked at his craft in isolation. When things got loud enough to pull him out of the back, it meant that things were really out of control. Mom would either get called back in or walk in to the chaos and bring order back to the place. She resented being chained to the place of business, which her mind could not help to count what this was costing in lost opportunity. The son resented her both for 1) coming back and saving him, which usually involved completely disregarding whatever he was trying to do & 2) coming back with new ideas which more work for him to integrate into the chaos that he knew she was going to end up taking over anyway. As for the employees: there was a high level of insecurity, to say the least. Further, there was nothing that was within their power to change that lack of security. They were subject to the emotional whims of “the family.” One thing they did know though, Mom was in charge. Son, was just a Mood to be avoided.
Staff meetings amongst the family basically degenerated into: The son feeling really betrayed by his mother because when she takes over in front of the staff, it is embarrassing. He feels that she doesn’t appreciate how much work he does to try to manage her “flights of fancy.”
She on the other hand, feels that he does not appreciate what he is being handed to him and further she is scared he’s going to flub it up and leave her without retirement.
Now:
What they realize now is that the business issues they have are marketing and management issues. She really is the quintessential marketer and he really is the quintessential manager. She still has big ideas, and he computes and coordinates the details. The way they related to each other before created both chaos and inertia in the staff, between dodging his moods and waiting for her to land with a fury. Now he sees that without the vision, there would be nothing to manage and she’s realizing that without letting him manage, there is no time to create more pots of opportunity at the end of the next rainbow. And the craftsman, he just keeps doing his thing.
Now that work is about work, not working out personal issues, they visit socially again.
They are making money. They are getting along. It is a beautiful thing.Take the Next Step to Your Picture of Success
Coach Chuck
973-670-7215
Go To – www.businesscoachchuck.com. for details of Coach Chuck’s business coaching services and fees.
Take a Test Drive – Call now for your FREE 30-minute exploratory consultation – Call 973-670-7215 and set up an appointment. There is never any pressure.
Or
e-mail me – chuck@businesscoachchuck.com. Please provide three dates and times that would be a good time to call you. I will return the e-mail with a confirmed appointment time.
